CWTheaters Lincoln Mall 16 and CW Lanes & Games' COVID-19 and Coronavirus Response

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As we prepare to open our doors again we are reevaluating all aspects of our business; from our entry experience, to how our seating and ticketing will work, as well as the flow of our concession area in order to maximize safety for both employees and guests alike.

We are redesigning our website to make online ticket purchasing even easier than before in order to reduce the number of in-building touch points.

Over the coming days and weeks, we look forward to working with you, our guests, to make sure that your family feel as comfortable as possible coming back to the movies.

We're excited to bring the magic of movies back to our communities and can't wait to see you again!




Entry Experience

  • Our staff and management will be wearing masks at all times for your safety. We encourage guests to do the same throughout our lobby and common areas, before seating.
  • In order to ensure social distancing please stand on the "safety stations" throughout the entry and concession process.
  • We have reduced congregation points in our lobby and seating has been minimized.
  • Plexiglass barriers are being installed at all possible transaction points throughout our centers.
  • Restroom capacity will be limited as well, to ensure social distancing.

Seating & Moviegoing

  • Reserved Seating with automatic seat and row buffers will ensure Social Distancing and limited seating has been implemented in all auditoriums.
  • Showtimes have been staggered to limit guest numbers in communal areas and during theater exits.
  • Groups will be limited to no more than 2 per row to allow for safe access in and out of rows.
  • At the end of the movie, guests closest to the screen will exit first, with each subsequent row following.

CW Lanes & Games

  • Bowling balls will be limited, sterilized, and placed near our bowling counter. Bowling lanes will be limited to every other lane. Seating has also been limited throughout the concourse.
  • Sterile wipes will be located at strategic positions throughout our Arcade for guest use. Arcade games that are not easily sterilized have been removed from the floor.
  • Laser Tag operation have been disabled until social distancing guidelines are no longer required.
  • CW Bar & Grill seating has been limited to allow for 10 feet between tables.

Concession Experience

  • Touch points have been minimized, while unavoidable touch points have hand sanitizer stations placed nearby.
  • We have increased sanitization checks and cleaning, especially in areas of personal contact.
  • We have reviewed our food handling procedures to ensure that we are minimizing risk.
  • All Food Service staff will wear gloves and masks and will sanitize their hands at least every 30 minutes of their shift.

Employee Safety

  • Staff will be given temperature checks at the beginning of each shift in order to help ensure employee and guest safety.
  • Staff with a temperature will be sent home and paid for that shift.
  • Before returning, staff must be fever free, without medication, for 48 hours.
  • We reserve the right to perform additional temperature checks during shifts.

Guests

  • We ask that guests who have a temperature, or who are not feeling well for any reason, please return at another time.
  • Movie theaters are social gathering places where guests may encounter other patrons and employees. We will do everything we can to provide enhanced health and safety measures, but COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting you voluntarily assume all risks related to exposure to COVID-19.